Your information
Privacy Policy
Last updated: July 14, 2026. This page is maintained by ETRides to answer common questions about how we handle information. It is not a legal certification or independent verification.
What we collect
When you request a ride, we collect the details you provide — name, phone number, pickup and drop-off locations, date and time, flight or event information, and any special requests. We also collect standard technical data from your browser, such as IP address, device type, and pages visited, to keep the site running smoothly.
How we use it
We use your information to confirm bookings, coordinate drivers, communicate about your ride, and improve our service. We do not sell your personal information. We may share it with drivers and service providers who need it to complete your trip — for example, payment processors, SMS or email platforms, and booking software.
Cookies and analytics
Our site uses cookies and similar technologies to remember your preferences and understand how visitors use the site. You can manage or disable cookies through your browser settings. We may use third-party analytics tools to help us improve the experience; these tools receive only the data needed for reporting.
How long we keep information
We keep booking records for as long as needed to provide our service, resolve disputes, and meet legal or accounting obligations. After that period, information is deleted or anonymized.
Your choices
You can ask to access, update, or delete your information by contacting us. We will respond as promptly as we can. If you have questions about a specific booking, please include the date and pickup details so we can help faster.
Contact us
Reach us by email at info@etrides.com or by phone/text at (302) 507-3977(302) 723-0997.